![background image](../images/3-1-1.jpg)
Getting what you expect
Click Next to help Graham place his weekly order.
You know, something I’ve noticed when my orders are delivered is that I’m not always getting what I expected or what I need.
![](../images/2-1-1_img2.jpg)
It’s happened to me too! There must be a way to tell my suppliers exactly what I need so that I can be sure I get the right product every time.
![](../images/2-1-1_img1.jpg)